New Online Service Offers Computer Help for Students
A new online chat service that will provide technical computer assistance is now available to students in all computer labs at Penn State DuBois.
Known as LabChat, the service is provided by Information Technology Services at University Park. It will give students real-time technical assistance, via online chat, on a wide range of computing topics. LabChat is primarily intended for use when live lab consultants are not available. At DuBois, live consultants are available at the main student computer Lab in the Swift Building, room 201, and at the HelpDesk in Swift 248; hours can be found at http://www.ds.psu.edu/it
To connect with a lab consultant using LabChat, simply click on the "LabChat" icon on the computer’s desktop.