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FALL 2016

Real Estate I - Fundamentals

Real Estate II - Practice

PPAP (Production Part Approval Process)

PFMEA (Process Failure Mode Effects Analysis)

Customer Service Workshop

PPAP, PFMEA, and Customer Service Workshop are eligible for a 15% discount per person for any company having 4 or more registrations in the same course.

Real Estate I - Fundamentals

The Real Estate Fundamentals course will provide the student with a basic foundation for additional study and to support the practice of real estate in Pennsylvania.  The course is designed to acquaint the student with the language, principles, and laws that govern the business of real estate.  Emphasis is on the underlying concepts of land, property, rights in the realty and the means, methods and laws that govern the conveyance of these rights.

Register Online Here!

Date: Tuesday and Thursday, September 6 - October 6, 2016

Time: 6:00PM - 9:00PM

Location: Penn State DuBois, DEF Building, Room 201

Fee: $350 (*does not include book)

Real Estate II - Practice

An introduction to all facets of the real estate business, including a survey of areas of specialization with emphasis on the role of a real estate agent in residential brokerage.  Examination of a real estate transaction designed to provide a working knowledge of the forms and documents used including the related mathematics.

Register Online Here!

Date: Tuesday and Thursday, October 11 - November 10, 20165016a

Time: 6:00PM - 9:00PM

Location: Penn State DuBois, DEF Building, Room 201

Fee: $350 (*does not include book)

*same book used for both Real Estate Courses.

PPAP (Production Part Approval Process)

This course will provide an in-depth view of the AIAG Production Part Approval Process (PPAP) 4th Edition. Topics include significant production run, PPAP requirements, customer notification, submission requirements, and part submissions status. This course is designed for mid-management, engineering, and/or technical personnel who would like to be exposed to the different PPAP elements and the overall process of a PPAP submission.  It will help the student better understand the changes which warrant a notification and submission, the different levels of a PPAP submission, and what documentation is necessary.

 

Register Online Here! - 15% discount per person for any company having 4 or more registrations in this course.

Date: Wednesday, September 28, 2016

Time: 9:00 AM - 4:00 PM

Location: Penn State DuBois, DEF Building, Room 209

Fee: $525

PFMEA (Process Failure Mode and Effects Analysis)

This course is designed to communicate a practical understanding of failure mode and effect analysis as a predictive and preventive tool for avoiding potential process problems affecting an organization. The concept can be applied to services, educational or industry oriented organizations.  The development of a practical and useful PFMEA specific to attendee applications will be key output of the class.

Register Online Here! - 15% discount per person for any company having 4 or more registrations in this course.

Date: Tuesday, October 11, 2016

Time: 8:00 AM - 5:00 PM

Location: Community Education Center, St. Marys PA

Fee: $575

Customer Service with Relationship Building

This program provides participants with an overview of organizational and individual practices that promote positive and continuing relationships with both internal and external customers.  Emphasis is placed upon helping organizations meet and exceed customer expectations. This highly interactive workshop features case studies and planning exercises designed with an action learning focus.  Students will learn phone etiquette, people skills, how to communicate with customers, and how to handle angry clients.  Participants will engage in role playing.

 

Register Online Here! - 15% discount per person for any company having 4 or more registrations in this course.

Date: Thursday, November 3, 2016

Time: 9:00 AM - 3:00 PM

Location: Community Education Center, St. Marys PA

Fee: $450

 For more information, contact Penn State DuBois Outreach at DuBoisOutreach@psu.edu or (814) 375-4772.