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Concentrated training for common workplace issues

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Fundamentals of Professionalism Certificate (2.4 CEUs)
This 24-hour certificate program can benefit you if you work in a field such as health, information technology, government, law, education, industry, or an energy-related occupation. The certificate courses encompass three areas of professionalism:
  • Professional Communication Skills - Business writing, grammar, customer service, and interpersonal communication are all aspects of communicating effectively.
  • Professional Leadership Skills - The courses on decision-making, managing your time and priorities, and moving into leadership can help you become the leader that others are enthusiastic about following.
  • Professional Workplace Issues - The courses on workplace ethics and managing change can assist you in gaining a personal edge in the job market and in building organizational and personal trust and respect.  

Below are the courses offered in this certificate:

Business Writing Grammar
Course Description 

Interpersonal Communications
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Decision Making
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Customer Service
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Workplace Ethics
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Moving into Leadership
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Managing Change
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Managing Your Time and Your Priorities
Course Description 
Below are additional courses in the Professional Development Micro Lesson Series: 

Analyzing Problems
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Art of Negotiations

Course Description

Business Writing Styles
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Consultative Sales
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Continuous Process Improvement
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Continuous Process Improvement for the Service Sector
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Developing Employee Skills
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Developing Teams That Succeed
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Fundamentals of Renewable Energy Sources (Act 48 Approved)
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Giving Constructive Feedback
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How to Read an Annual Report
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Lean for the Workplace 
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Mixed Generations in the Workplace
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Occupational Safety for Managers and Supervisors
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Positive Influence
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Project Management Leadership
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Project Management Tools
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Project Planning
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Reporter Interview
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Resolving Interpersonal Conflict
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Respectful Communication
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Retaining Employees
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Selection Interviewing
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Sexual Harassment
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Supervision for Government
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Supply Chain Logistics
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Talent Management and Succession Planning
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Technical Talent Management
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The Americans with Disabilities Act
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The Family Medical Leave Act
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What Managers Should Do Everyday for Talent Management
Course Description 

Workplace Security
Course Description 

 

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